Refund policy
Returns and Exchange Policy
For any questions or assistance with returns, please email us at capitoltacklefreeport@gmail.com.
We are committed to your satisfaction. If you are not 100% satisfied with your purchase, please contact our customer service team within 30 days of receipt. Refunds will be issued in the form of store credit or a Capitol Fishing Tackle gift card.
Important Guidelines:
• Returns/Exchanges without prior authorization will not be accepted.
• Returns/Exchanges after 30 days of receipt will not be accepted.
• All items must be returned in their original packaging and in unused, resellable condition.
• Items must be shipped back in packaging that protects them from damage during transit.
• Capitol Fishing Tackle is not responsible for return shipping costs.
• Returns that do not meet the criteria above may be denied or subject to a restocking fee.
Return Authorization and Address:
Once your Return Authorization is approved, please ship the item to:
Capitol Fishing Tackle
495 Guy Lombardo Ave
Freeport, NY 11520
Note: Items returned without a Return Authorization will not be accepted.
Clearance Items:
All sales on clearance, closeout, and discounted items are final. These items are not eligible for returns or exchanges.
Thank you for shopping with us!